Help

Support

We’re a small shop and we read every message.

Frequently asked

How does the sleep auto-fill work?

If you allow it, Eight reads only your sleep from Apple Health and fills the sleep block for you. It stays on your device — nothing is sent anywhere. You can turn this off in Settings, or in the Health app under Data Access.

Is my data private?

Yes. Everything lives on your device and your own private iCloud. We have no servers and no way to see your data. See our Privacy Policy for details.

Does it work offline?

Completely. Eight needs no internet to log your days or see your trends. iCloud sync simply keeps your devices in step when you’re online.

How do I restore my purchase?

Open Eight, go to the Eight Pro screen, and tap Restore purchase. Make sure you’re signed in with the same Apple ID you used to buy it.

Will Eight Pro charge me again?

No. Eight Pro is a single one-time purchase — there is no subscription and nothing renews. Buy it once and it stays unlocked, including on your other devices signed in with the same Apple ID.

Which devices does Eight support?

iPhone (iOS 17+) and Apple Watch (watchOS 10+), plus home-screen and lock-screen widgets and Watch complications.

Still stuck?

Write to paulo@buildwithsingularity.com with your device model and iOS version, and we’ll help you sort it out.